Trust & safety

Trust shouldn't be assumed. It should be earned and verified.

Sisonke360 is being designed around a rigorous Trust & Safety framework. The pieces below are proposals. They have not been issued, audited or switched on. We will not ask a family to treat a drawing of a passport as a background check.

Sisonke360 Trust Passport

A proposed profile a family could read before they let someone through the door. Illustrative only.

Sample — not issued

Thandi M.

Sisonke360 Verified — proposed mark, not a live status

Identity verified · intended
Appropriate background screening · intended
References · intended
Safeguarding training · intended
Sisonke360 training · intended
Qualifications or professional registration, where applicable · intended
Languages · intended
Verification current · intended

Not a real person. Not an employee. Not evidence that anyone has been screened.

Proof of Presence

When a Sisonke360 service takes place, the platform is intended to provide an appropriate verified service record. That record does not exist yet, because the service does not.

Who attended
To be recorded when a visit happens.
Identity verification
To be recorded when a visit happens.
Arrival
To be recorded when a visit happens.
Departure
To be recorded when a visit happens.
Agreed activity
To be recorded when a visit happens.
Any appropriate concerns or escalations
To be recorded when a visit happens.
Family notification
To be recorded when a visit happens.

Every person verified. Every visit accounted for.

The standard we are building toward. Not a description of operations today.

Sisonke360 is not a replacement for the police, an ambulance, or any other emergency service. If someone is in immediate danger, contact local emergency services.

Safeguarding Join the Founding Families