How it works
Someone I love needs me. I can't physically be there. What happens next?
Sisonke360 is the proposed answer: not an app for its own sake, but trusted people, verification, coordination, the right professional when the need is clinical, family connection, and a record of what happened.
A preview of the idea. Not a live request.
One request. The appropriate response.
Mum hasn't answered her phone.
Someone you love needs support? Start here.
Press to see the path we are designing.
Sisonke360 is not a replacement for the police, an ambulance, or any other emergency service. If someone is in immediate danger, contact local emergency services.
Your family already has a network. Sisonke360 helps bring it together.
Sisonke360 Circle is envisioned as the family's shared support network, so authorised people can coordinate, receive appropriate updates, and know who can help. Family doesn't stop being family because people live in different places.
Daughter
London
Mum
Johannesburg
An example. Not a customer.
Son
Toronto
Sister
Cape Town
Sisonke360 Circle
Shared, with permission
Trusted neighbour
Johannesburg
- Future capability: Trusted family contacts
- Future capability: Support preferences
- Future capability: Visit and service updates
- Future capability: Shared family coordination
- Future capability: Appointments
- Future capability: Emergency contacts
- Future capability: Permissions
- Future capability: Support history
Sometimes you don't need a clinician. You just need someone you can trust to be there.
Sisonke360 Companions are intended for appropriate non-clinical support. They do not perform regulated clinical or personal-care activities unless they are appropriately qualified and authorised.
- Companionship
- Check-ins
- Shopping and errands
- Technology assistance
- Appointment accompaniment
- Hospital companionship, where permitted
- Practical family support
- Respite-style companionship, within appropriate boundaries
You're overseas. Dad has an appointment. Your sister is working. The neighbour isn't available. Dad doesn't need a nurse. He needs someone trustworthy to be there.
That's where a Sisonke360 Companion could help.
Could. The Companion network is not operating yet.
The right person for the right need.
Qualified when needed. Flexible when available.
A future Sisonke360 Professional network may include appropriately registered professionals. They are not contracted today. A Companion should never perform work requiring a healthcare professional. And a family shouldn't need to pay for a clinician when they simply need companionship.
- Nurses
- Doctors
- Physiotherapists
- Occupational therapists
- Social workers
- Psychologists
- Emergency-care professionals
- Other appropriately regulated professionals
Right person. Right need. Right time.
Familiar faces matter.
Sisonke360 should not feel like strangers constantly appearing at someone's door. Wherever possible, the Family Team model aims to build continuity around the family rather than simply sending whoever happens to be available.
Primary Companion
Thandi
Backup Companion
Lerato
Family Coordinator
Nomsa
An example of continuity. Not real staff, and not people you can request.
What Sisonke360 is — and is not
Sisonke360 is
- A Family Protection Network
- A family coordination platform
- A trusted human-response network
- A verified Companion network
- A future professional network
- A technology-enabled support platform
- An employee-benefit opportunity
- A diaspora support network
- A trusted partner ecosystem
Sisonke360 is not
- A nursing home
- An ambulance service
- A police service
- A security company
- A hospital
- An insurer
- A bank
- A random gig marketplace
- A surveillance platform
- A replacement for family
- A replacement for emergency services
Technology enables Sisonke360. People deliver Sisonke360.